Cancelling can be made deliberately hard, and it is not your fault
Netflix is still active. Here is what else to try, and none of it costs you the progress you have made.
- Skip the "special offers" screen and keep choosing Cancel, not Pause.
- Try cancelling from a web browser instead of the app.
- If you are billed through Apple or Google, cancel in your device subscriptions instead.
- Still stuck? Leave it and come back. Nothing is lost, and we will remind you before the next charge on Aug 3.
Prefer a guided walk-through with a direct link that skips the retention screens? See what Pro adds