19:00 to 07:00 UTC assembling · R. Idrissi coming on · D. Okonkwo going off

What is being gathered

7entries read from the decision log for this windowdone

6cases whose state changed, correlateddone

–counting what waits on a decisioncounting

1tenant whose latitude moved, read from the fleetdone

–the rota, read from the provider’s on call toolcounting

3notes left on casesdone

Two lines are outstanding, and both say which.

What this resolves into

It can resolve two ways. Either six cases moved and eighteen are waiting, or nothing carried over, which is the good outcome and not a failure.

assembling, no pointers drawn yet ↑ ↓ read the pointers Enter opens the case a line points at order: what waits, then what moved, newest first

The shift

Being assembled from the record, not written from memory

Latitude that changed

TenantActs alone up toAccepted

Meridian HealthInvestigate31 of 36was 34 of 36

Answered first. The fleet reads a 30 day window rather than this shift, so it does not have to wait for the shift to finish being counted.

Who is on

R. Idrissianalyst, on the console19:00 to 07:00 UTC

D. Okonkwoanalyst, next onfrom 07:00

S. VargaSOC lead, takes escalationsuntil 07:00

Read from the provider’s on call tool, never owned here. There is no control in this block because Harrier cannot change who is on. This is the value the escalate dialog names when it says who a case goes to.